Can I return items?
Yes, you can return your order if the items meet our return conditions. You have 30 days to return your order from the date your order was received. Goods must be in original condition with all tags and packaging intact.
To process your return, go to our returns page and complete the form.
Once completed, we will email you a Return Authority ID number (RA number). This is important – we cannot process your return without a valid RA number. Your RA number is valid for 10 days.
Once you have received our email:
- Write your RA number on the card that was included with your goods
- Put the card in with your return order
- Send it off to us and we will do the work from there!
- We cannot process your return if we don’t know who it belongs to.
Please note that we don't accept returns or exchanges for change of mind on the following products:
- Customised uniforms with personalised embroidery or screen-printing
- Products on sale or last run items